CRM for Membership Organisations

Unified cloud-based solution to build value for your association, club, charity and membership organisation

Centralise all your data in one place, get deep insights into your community and replace tedious excel sheets with a unified business solution

With the rise of the digital world, the days of signing up to receive updates on organisations are over. Data protection has become one of the major concerns, and your members want to ensure their details remain secure. Therefore, organisations require a system that offers two-step authentication to ensure customer data remains protected and safe.

Membership Organisations these days struggle to acquire new customers and retain existing ones. Hence, it has become important to keep the engagement of members a priority. In order to manage members well, Optimiser offers membership organisations a unified view of members, the ability to segment, report and analytics, communication and collaboration tools, automation capabilities, customisation per their requirements, and a dashboard that aligns with organisational goals.

Challenges of Membership Organisations

Membership organisations face several challenges while managing their operations and processes. CRM for membership organisations serves as an effective tool that solves most of these challenges and allows them to focus on increasing the members and maintaining their data effectively. A membership CRM solution helps such organisations overcome the hurdles they face in their day-to-day operations. Here are the challenges membership organisations face:

Use tedious excel sheets to maintain conversation history and information
Shuffling between multiple applications
Managing contacts of members & networking communities
Renewal and upgrade of memembership

Difficulty in tracking information about members & their connections
Difficulty in managing the sheer volume of data
Data protection

Find out how Optimiser helps clients to overcome various business challenges

Read Case Study Here

Testimonial

I am really impressed with its functionality and love the fact that so much of my business can be run on a single platform. Optimiser is fully customisable and offers good customer support.

Sophie S. – Westminster Business Council

How does Optimiser help membership organisations?

Membership Management

Optimiser CRM enables membership organisations to develop better relationships with members by managing their registration and renewals.
It further allows membership organisations to manage upgrades directly from the website and offer discounts, resulting in improved relationships.

Business Intelligence

Optimiser allows membership organisations to skillfully understand the preferences of members by tracking different aspects of their membership lifecycle.
It can generate reports of how the business is performing, showcase trends and analyse how every member contributes.

Membership Renewals and Upgrades

Optimiser also contributes to identifying facilities used by members and the events they enrol for.
Tracking their relationship with members and offering them more enhanced experiences lead to more renewals and upgrades.

Create and Manage Events

Optimiser allows membership organisations to create and manage events as well as track delegates and sponsors with ease.
It offers two-way integration with the website and allows businesses to run promotional, fundraising and awareness campaigns.

Develop Communities of Like-Minded Individuals

With Optimiser, organisations can conduct online events or webinars. They can offer resources for enrolled services.
It allows businesses to sell white papers and better communicate with members resulting in developing communities of like-minded individuals.

Set up Promo Codes for Events and Membership Registrations

Apprise members with discount promo codes for special events. Lure new prospects or use it to attract existing members.
Set up usage limits and events that code is valid for or define customers who can use promo codes.

Why is Optimiser the best solution for membership organisations?

Discover the journey of every member in your community with the CRM built for engagement, which helps you manage contacts, accounts, and pipelines, and generate more revenue for the business. Centralise your data in one place and get deep insights into your community, to understand engagement and improve campaigns using the Optimiser Solution for membership organisations. With the Optimiser CRM solution, membership organisations can manage audiences and new opportunities with easy-to-use tools that give instant visibility into engagement and performance activities with an interactive dashboard and profiles. A secure platform allows organisations to emphasise serving the community.