Project Manager

Job Title: Project Manager
Experience: 8+ Years
Location: Remote (India)
Salary: Competitive as per industry standards

About Us

Optimiser is a rapidly growing SaaS company offering innovative platforms including Optimiser CRM and Optimiser Touchpoint, designed to streamline operations, improve engagement, and drive measurable results for businesses across industries. With a strong footprint in various industries, we pride ourselves on delivering highly configurable solutions tailored to each partner’s needs.

Position Overview

We are looking for a customer-focused and experienced Project Manager who can quickly become a trusted advisor for our customers, partners, and internal stakeholders.

Key Responsibilities

Lead end-to-end delivery of client projects with a focus on CRM and CMS solutioning.
Act as the primary liaison between clients and internal teams, ensuring clear communication, timely updates, and high client satisfaction.
Gather business requirements, translate them into technical solutions, and present solution approaches to clients.
Manage and mentor cross-functional teams (developers, testers, and stakeholders) to ensure quality delivery and adherence to timelines.
Drive project planning, execution, and reporting while proactively managing risks and dependencies.
Utilize JIRA, Confluence, and Gantt charts for project tracking, documentation, and workflow management.
Ensure compliance with project governance standards, processes, and documentation.
Foster strong, long-term client relationships through consistent engagement and solution-driven approaches.
Identify opportunities to develop new features for improved user experience.
Create lean and efficient deployment plans.
Collaborate closely with Product teams to align with product roadmaps.
Analyse data, identify trends/patterns, and think creatively to drive adoption of products.

Requirements

Minimum 8 years of experience in project management with a focus on technology solutioning.
Strong expertise in CRM and CMS platforms.
Proven experience in client interaction, requirement gathering, and solutioning.
Demonstrated ability to manage and motivate project teams.
Hands-on experience with JIRA, Confluence, wireframing tools, and Gantt chart-based planning.
Excellent organisational, communication, and leadership skills.
Strong problem-solving mindset with the ability to deliver scalable, client-centric solutions.
Ability to thrive in a fast-paced environment and work independently as well as in a team.
Proficiency in English (verbal and written).
Comfortable with MS Office, Google Docs, and Sheets.
Meticulous in following operating protocols.
Strong ethics and team spirit.

Benefits

Opportunity to work in a fast-growing organisation where your impact is immediate.
A highly creative environment where your ideas can come to life.
Inclusive workplace culture that embraces diversity, inclusion, and belonging.
A chance to challenge yourself in a high-performing organisation and make a meaningful impact daily.

To apply, please send your CV to careers@optimiser.com along with the following details: